Technical Services Manager - Full-Time - Marple

Basic Information

Job posting active from: June 9, 2016
ID: 002300 (Open Until Filled)
Campus: Marple
Job Type: Administrative
Hour Type: Full-Time
Hours: 8:00 am - 4:00 pm (Monday - Friday)
Exemption: Exempt
Immediate Supervisor: Dean, Student Support Services
Application Materials: The College strongly encourages applications from members of traditionally under-represented groups. Interested candidates should apply online at www.dccc.edu/about-us/human-resources/employment-opportunities or send electronically only (in MS Word or PDF format), a cover letter, complete & current resume, unofficial transcripts, and a list of three references (including current immediate supervisor) to Human Resources, Delaware County Community College, 901 South Media Line Road, Media, PA 19063, hr@dccc.edu. Application materials must be submitted only as a completed packet. References will not be contacted without the applicant's permission.
Salary: A minimum starting salary of $42,038 and a comprehensive and competitive fringe benefit package are provided.

The successful candidate must obtain all background clearances as may be required by Pennsylvania Act 153.


Delaware County Community College, a competency-based institution, committed to diversity invites applications for a full-time Technical Services Manager in our Learning Commons.

This position oversees and coordinates the operations and activities of a centralized Technical Services Department on the Marple campus.  This position participates in initiatives to enhance library resources and services to meet our user needs.  In addition, the Technical Services Manager will collaborate with Learning Commons staff in the areas of educational outreach, technology trends, and emerging issues in electronic resources and collection development.

Primary responsibilities will include but not limited to planning, organizes, maintains and manages the processes and operations of the Technical Services division including Acquisitions, Cataloging, Serials, Digital Services, Website and Integrated Library System (ILS).  Manages the activities of the assigned division (e.g. planning, implementing, administering, and evaluating projects and services impacting Library operations, college wide); manages Library Catalog Assistants and interlibrary loan services; performs original and copy cataloging, database maintenance and authority control, and data extraction and data analysis; monitors, maintains and ensures optimal operation of the bibliographic and authority databases; maintains cataloging authority files to ensure correct catalog records; collaborates with the Office of Institutional Technology to evaluate, test and configure local indexing parameters; recommends new or revised procedures to enhance acquisitions, cataloging, classification, materials processing and bibliographic and authority database management; collaboratively develops, implements and documents approved changes; generates acquisitions, collection, and materials budget reports, and other reports as required; prepares and maintains statistical reports as required by college, regional, consortial, and federal organizations and agencies. Maintains patron privacy and manages patron data in accordance with American Library Association’s Code of Ethics and NISO’s Privacy Principles; in collaboration with faculty librarians, manages the acquisition of and access to the print and online collection; selects, supervises and evaluates staff; identifies training needs, recommends, and/or provides staff training to meet identified needs and improve performance; assists in budget planning and preparation related to acquisitions, cataloging, and materials processing and monitors expenditures; maintains knowledge of current trends and developments in library technical services; interprets and communicates issues, and makes recommendations for enhancing practices; works with authority control vendor in maintaining authority records; creates and maintains serial control records on local system; works with public services staff in resolving serial control issues; fosters and maintains effective working relationships with vendors; reads professional literature, attend conferences and workshops; participates in regional and/or national library associations; performs other duties as assigned.


The ideal candidate must have a Masters in Library Science (M.L.S., M.S.L.S., M.L.I.S.) from an ALA accredited institution; Minimum of two years’ experience in library management, professional library technical services, and with integrated library systems; Minimum of two years supervisory experience; Experience with reference and information literacy in a higher education environment; Knowledge of current trends and new developments in technical services, library systems, and digital library initiatives; Knowledge of and experience with systems and tools used by libraries to manage and provide access to electronic resources (i.e., integrated library systems, discovery services); Working knowledge of current and emerging acquisitions and serials control best practices; Two years’ experience managing budgets; Working knowledge of AACR2rev, MARC formats, descriptive cataloging practices, authority control, Library of Congress Classification, and LCSH. Familiarity with RDA, FRBR and other metadata standards; Strong verbal and written communication skills; Demonstrated excellent analytical, organizational, team management, leadership, interpersonal, coaching, and team building skills; Knowledge of industry standards associated with serials and electronic resources; Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship. Minimum of two years supervisory experience, preference with library staff; Experience in managing fund accounting within an integrated library system; Experience with licensing for electronic products; Experience working with archives; Familiarity with print, electronic and media publishing markets, evaluation literature and information products; Contract management experience; Ability to work with a wide range of people and commitment to diversity; Experience working with licensed electronic resources in a library environment.

DCCC is an equal opportunity employer.